Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter F, Problem 6P
Summary Introduction
To determine: The number of people who arrive at the checkout of the store and the time it takes to check them out.
Introduction: Simulation is the model that can be used in operations, which would imitate the real world process. Simulation uses random sampling for the generation of realistic variability.
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For the purpose of process analysis, which of the following measures would be considered an appropriate flow unit for analyzing the main operation of a local accounting firm? Instructions: You may select more than one answer.
a. Number of accountants working each week
b. Number of tax returns completed each week
c. Number of customers with past-due invoices
d. Number of reams of paper received from suppliers
4. Based on the data provided in Table 2.5, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.?
TABLE 2.5 Time Stamps of the Eight Callers Who Called from 8:00 a.m. to 8:20 a.m. to the Reservation Desk of a Ferry Service
Caller
Time In
Time Out
1
8:01
8:05
2
3
4
5
6
8:02
8:07
8:06
8:08
8:09
8:12
8:10
8:15
8:12
8:20
7
8:16
8:19
8
8:17
8:19
5. Based on the data provided in Table 2.5, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
6. Based on the data provided in Table 2.6, what is the flow rate of customers from 9:00 a.m. to 10:00 a.m.?
TABLE 2.6 Time Stamps of 10 Customers Who Visited a Local Bank Branch from 9:00 a.m. to 10:00 a.m.
Customer
1
2
3
4
5
6
7
8
9
10
Time In
Time Out
9:01
9:07
9:06
9:21
9:08
9:20
9:14
9:19
9:20
9:28
9:26
9:33
9:31
9:39
9:40
9:46
9:44
9:59
9:53
9:57
7. Based on the data provided in Table 2.6, what is the flow time of customers from 9:00 a.m. to 10:00 a.m.?
Chapter F Solutions
Operations Management: Sustainability and Supply Chain Management (12th Edition)
Ch. F - Question: 1 State the seven steps, beginning with...Ch. F - Question: 2. List the advantages of simulation.Ch. F - Prob. 3DQCh. F - Question: 4. Explain the difference between...Ch. F - Question: 5. What is the role of random numbers in...Ch. F - Prob. 6DQCh. F - Question: 7. What is Monte Carlo simulation? What...Ch. F - Question: 8. List six ways that simulation can be...Ch. F - Question: 9. Why is simulation such a widely used...Ch. F - Prob. 10DQ
Ch. F - Prob. 11DQCh. F - Prob. 12DQCh. F - Prob. 13DQCh. F - Prob. 1PCh. F - Prob. 2PCh. F - Prob. 3PCh. F - Prob. 4PCh. F - Question F.5 Arnold Palmer Hospital is studying...Ch. F - Prob. 6PCh. F - Question: F.7 A warehouse manager at Mary Beth...Ch. F - Prob. 8PCh. F - Question: F.10 The number of cars arriving at...Ch. F - Prob. 10PCh. F - Prob. 11PCh. F - Question: F.14 Refer to the data in Solved...Ch. F - Prob. 16PCh. F - Prob. 17PCh. F - Question: F.15 Connecticut Tanning has two...Ch. F - Prob. 19PCh. F - Prob. 20PCh. F - Prob. 21PCh. F - Prob. 1CSCh. F - Prob. 2CS
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