Organizational Behavior
Organizational Behavior
18th Edition
ISBN: 9780134729756
Author: Stephen P. Robbins; Timothy A. Judge
Publisher: Pearson Education (US)
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Chapter CC, Problem 30CC
Summary Introduction

To determine:

What does the data on employee injuries, incidents, absences and turnover suggest and if there is reason for concern about the company’s direction.

Case Summary: Parkway Nursing Care is a healthcare and in-home nursing care provider. Over the last few years it has expanded significantly. There are number of issues Company is facing. Increased paperwork had been led by increasing government scrutiny on the industry. With the increasing rate of injuries and the demanding nature of the job, employees are unhappy. As such increased stress, absences and conflicts has been resulted. Senior management thinks that people may not have right attitude and capabilities for the job, but they are only hired to keep the positions filled. Organizational developments methods are being tried by Parkway such as renew its commitment to the firm’s core culture and values and appreciative injury to create changes.

Interpretation: Parkway has a lot of work to do though it has taken some initials steps toward a new direction. You’ve been given a role of a change management consultant so that you help the organization to respond to the stress that employees experience and change its culture.

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You are the Human Resource Manager of your company and your input has been sought for the following scenarios: Aimee is the mother of a new born. She is very dedicated to her work but she used to stay for longer hours at work before she had her baby. Now she tries to schedule her work so that she leaves around 5:00 p.m. Her immediate manager feels that Aimee is no longer dedicated or committed to her work and is considering passing her over for a promotion. Jack is a married male, while John is single. Your company has an assignment in a branch in Mexico that would last a couple of years. Management feels that John would be better for this assignment because he is single and is free to move. Brett, a sales employee has painful migraines intermittently during the workday. He would like to take short naps during the day as a preventative measure and he also needs a place where he can nap when a migraine occurs. His immediate manager feels that this is unfair to the rest of the…
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