Organizational Behavior (18th Edition) (What's New in Management)
Organizational Behavior (18th Edition) (What's New in Management)
18th Edition
ISBN: 9780134729329
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
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Chapter CC, Problem 10CC
Summary Introduction

Case summary:

Morgan-Moe is a major player in the retail industry and has hundreds of store in the upper mid-west. Due to the sharp decline in the manufacturing economy due to which Morgan-Moe has to change its focus to low margin commodities rather than high margin impulse buy. Also there were rumors among the employee and insecurity, which led to the decline in productivity and the motivational factor were lacking.

The Vice president for human relation wanted to introduce a motivational program to reenergize the company’s work force. The major areas to focus were

    type='1'>
  1. Changing nature of work
  2. Diversity and age
  3. Goal setting
  4. Organizational downsizing
  5. Organizational justice
To tackle the situation it came up with 5 options for management system.

Program 1: Traditional Management

Program 2: Share absence and sick leave

Program 3: Share sales and inventory

Program 4: Share information and brain storm

Program 5: Brain storm without sharing information

Based on this program they wanted to analyzed which stores opted for which program and why, the average turnover, weekly profit per month and the staff time cost due to the program.

Characters in the case:

Jean Masterson CEO of the company.

Jim Clauseen, vice president for human relation

Victor author of Man’s Search for Meaning.

Adequate information: The sharp decline in the manufacturing economy due to which Morgan-Moe has to change its focus to low margin commodities rather than high margin impulse buys.

The five program option for management system.

Program 1: Traditional Management

Program 2: Share absence and sick leave

Program 3: Share sales and inventory

Program 4: Share information and brain storm

Program 5: Brain storm without sharing information

To determine:

The feelings that employee might have when these systems are implemented that could help or hinder the program’s success.

The advice to given to mangers while implementing the program.

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