Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Chapter B, Problem 1PPT
Summary Introduction

To discuss: Three components of Internet of things and examples of each component.

Introduction: Internet of things refers to use of everyday physical appliances which incorporates sensors, internet for the purpose of exchange of information.

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1.Customer relationship management (CRM) software has been a huge driving force for ecommerce businesses for a number of years now. Discuss any FIVE (5) benefits of CRM for e-commerce businesses such as SmartMove.  2.An intuitive knowledge management system can streamline the customer experience process at SmartMove. Discuss ANY FIVE (5) ways Knowledge Management System (KMS) improves customer experience 3.If you were to provide advice to the inventory control manager at Wheeled Coach about the inventory management policies and techniques that need to be initiated to ensure accurate inventory records, critically discuss the contents of your report and explain on how these should be implemented. 4.One of the challenges that the organisation must constantly address is to ensure that there is a balance between demand and supply and that fluctuations are closely monitored and controlled. As a seasoned consultant, examine the various approaches that can be adopted by the organisation in…
In step 1, can you explain what e is? And can you explain how you found it?
How can CRM systems be used for customer retention and loyalty programs, and what strategies are effective in this regard?
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