Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
12th Edition
ISBN: 9780134741062
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter A, Problem 15P

Janice Gould of Krebs Consulting is in the process of making a recommendation to a client regarding the corporate-wide purchase of an analytical software platform. She has made the following estimates on management’s most important performance criteria and has rated three Software packages across these criteria.

Chapter A, Problem 15P, Janice Gould of Krebs Consulting is in the process of making a recommendation to a client regarding , example  1

Chapter A, Problem 15P, Janice Gould of Krebs Consulting is in the process of making a recommendation to a client regarding , example  2

  1. Which software platform would you recommend?
  2. Assume that the client changes their mind and now argues that the maintenance and support criterion is already accounted for by the total cost criterion. Further, the client asks Ms. Gould to drop maintenance and slip port and add its factor weight to total cost. Will this client request alter the recommendation?

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