ENGINEERING DESIGN PROCESS>PRINT UPGRD<
ENGINEERING DESIGN PROCESS>PRINT UPGRD<
3rd Edition
ISBN: 9780357778845
Author: HAIK
Publisher: CENGAGE L
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Chapter 9.9, Problem 8P

(a)

To determine

The method to conduct the evaluation.

(b)

To determine

The method by which the house of quality contribute on evaluation mechanism.

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Quality has been defined as customer satisfaction (or "fitness for use"). Quality can also be defined as "conformance to specifications". In theory, if you create the right specifications and then manufacture a product that meets these specifications, you should achieve customer satisfaction.  Consider the following four scenarios for a particular product: A) Conforms to specifications and is competitive in its adequacy.   B) Conforms to specifications and is not competitive in its suitability.    C) It does not conform to specifications and is competitive in its education.   D) Does not conform to specifications and is not competitive in its education.   Which of these are not, in theory, feasible, but in practice occur and cause a lot of conceptual confusion?  Can you cite some examples?
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The Engineering Design Process - Simplified; Author: College & Career Ready Labs │ Paxton Patterson;https://www.youtube.com/watch?v=KpWrHVo972g;License: Standard Youtube License