Understanding Business
Understanding Business
13th Edition
ISBN: 9781264249527
Author: Nickels, William G.
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 9.4, Problem 11TP
Summary Introduction

To determine: The six sigma quality of the Baldrige award, ISO 9001 and ISO 14001

Introduction:

Internation organization for standardization (ISO) refers to the non governmental body which creates and publish international standards.

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