Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Chapter 9, Problem 8RDQ
Summary Introduction
To explain:
Introduction:
E-business or online business is a type of business where transactions and sharing of information take place over the internet. Customer services are the support that organizations provide for their customers both before and after they buy their products and services. Innovation strategies refer to the plan used by organizations to motivate innovatively and advance technology by investing money in research and development programs.
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Background information: There are four primary phases that this process goes through:
Information phase: Define the problem
Speculation phase: Generate ideas that could work
Evaluation and analysis phase: Analyze the ideas based on cost, feasibility, and goal attainment potential
Evaluation and analysis phase: Analyze the ideas based on cost, feasibility, and goal attainment potential
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