Loose Leaf for Statistical Techniques in Business and Economics (Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
16th Edition
ISBN: 9780077639709
Author: Douglas A. Lind, William G Marchal, Samuel A. Wathen
Publisher: McGraw-Hill Education
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Chapter 9, Problem 56CE
a.
To determine
Find the 90% confidence interval for the population
b.
To determine
Find the required sample size.
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Title: Analyzing Customer Satisfaction for UnileverAs a member of Unilever's Customer Experience Management team, you are responsible forevaluating customer satisfaction levels and monitoring competitive moves. This case studyinvolves analyzing satisfaction data to test two key hypotheses about Unilever's performancerelative to its main competitor, Procter & Gamble (P&G).Unilever’s leadership team has emphasized the importance of customer satisfaction inmaintaining competitive advantage and market leadership. As part of this initiative, yourteam regularly monitors satisfaction scores and benchmarks them against competitors likeP&G.You are tasked with analyzing the provided dataset to answer the following questions:1. Does Unilever’s average customer satisfaction score meet the minimum threshold of2. 75%?Is there no significant difference between Unilever’s overall average satisfaction scoreand P&G’s average satisfaction score?
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The following table shows a data set containing information for 25 of the shadow stocks tracked by the American Association of Individual Investors (aaii.com, February 2002). Shadow stocks are common stocks of smaller companies that are not closely followed by Wall Street analysts.
Click on the datafile logo to reference the data.
DATA file
Company
DeWolfe Companies
Exchange
Ticker
Symbol
Market
Cap
($ millions)
Price/
Gross
Profit
Earnings
Ratio
Margin
(%)
AMEX
DWL
36.4
8.4
36.7
North Coast Energy
OTC
NCEB
52.5
6.2
59.3
Hansen Natural Corp.
OTC
HANS
41.1
14.6
44.8
MarineMax, Inc.
NYSE
HZO
111.5
7.2
23.8
Nanometrics Incorporated
OTC
NANO
228.6
38.0
53.3
TeamStaff, Inc.
OTC
TSTF
92.1
33.5
4.1
Environmental Tectonics
AMEX
ETC
51.1
35.8
35.9
Measurement Specialties
AMEX
MSS
101.8
26.8
37.6
SEMCO Energy, Inc.
NYSE
SEN
193.4
18.7
23.6
Party City Corporation
OTC
PCTY
97.2
15.9
36.4
Embrex, Inc.
OTC
EMBX
136.5
18.9
59.5
Tech/Ops Sevcon, Inc.
AMEX
ΤΟ
23.2
20.7
35.7
ARCADIS NV
OTC
ARCAF
173.4…
Chapter 9 Solutions
Loose Leaf for Statistical Techniques in Business and Economics (Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
Ch. 9 - Prob. 1SRCh. 9 - Prob. 1ECh. 9 - A sample of 81 observations is taken from a normal...Ch. 9 - Prob. 3ECh. 9 - Suppose you know and you want an 85% confldence...Ch. 9 - Prob. 5ECh. 9 - Prob. 6ECh. 9 - Prob. 7ECh. 9 - Prob. 8ECh. 9 - Prob. 2SR
Ch. 9 - Prob. 9ECh. 9 - Prob. 10ECh. 9 - Prob. 11ECh. 9 - Prob. 12ECh. 9 - Prob. 13ECh. 9 - Prob. 14ECh. 9 - Prob. 3SRCh. 9 - Prob. 15ECh. 9 - Ms. Maria Wilson is considering running for mayor...Ch. 9 - Prob. 17ECh. 9 - Prob. 18ECh. 9 - Prob. 4SRCh. 9 - Prob. 19ECh. 9 - Prob. 20ECh. 9 - Prob. 21ECh. 9 - Prob. 22ECh. 9 - Prob. 23ECh. 9 - Prob. 24ECh. 9 - Prob. 25ECh. 9 - Prob. 26ECh. 9 - The same study of church contributions in Scandia...Ch. 9 - Thirty-six items are randomly selected from a...Ch. 9 - Forty-nine items are randomly selected from a...Ch. 9 - The attendance at the Savannah Colts minor league...Ch. 9 - There are 300 welders employed at Maine Shipyards...Ch. 9 - Prob. 31CECh. 9 - Prob. 32CECh. 9 - Prob. 33CECh. 9 - Prob. 34CECh. 9 - Prob. 35CECh. 9 - Prob. 36CECh. 9 - Prob. 37CECh. 9 - Prob. 38CECh. 9 - Prob. 39CECh. 9 - Prob. 40CECh. 9 - Prob. 41CECh. 9 - Prob. 42CECh. 9 - Prob. 43CECh. 9 - Prob. 44CECh. 9 - Prob. 45CECh. 9 - Prob. 46CECh. 9 - Prob. 47CECh. 9 - Prob. 48CECh. 9 - Prob. 49CECh. 9 - Prob. 50CECh. 9 - Prob. 51CECh. 9 - Prob. 52CECh. 9 - Prob. 53CECh. 9 - Prob. 54CECh. 9 - Prob. 55CECh. 9 - Prob. 56CECh. 9 - Prob. 57CECh. 9 - Prob. 58CECh. 9 - Prob. 59CECh. 9 - Prob. 60CECh. 9 - Prob. 61CECh. 9 - Prob. 62CECh. 9 - Prob. 63CECh. 9 - Prob. 64CECh. 9 - Prob. 65CECh. 9 - Prob. 66CECh. 9 - A sample of 352 subscribers to Wired magazine...Ch. 9 - Prob. 68CECh. 9 - Prob. 70DECh. 9 - Prob. 1PCh. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Prob. 4PCh. 9 - Prob. 5PCh. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prob. 8PCh. 9 - Prob. 9PCh. 9 - Prob. 10PCh. 9 - Prob. 11PCh. 9 - Prob. 12PCh. 9 - Prob. 13PCh. 9 - Prob. 1CCh. 9 - Prob. 1.1PTCh. 9 - Prob. 1.2PTCh. 9 - Prob. 1.3PTCh. 9 - Prob. 1.4PTCh. 9 - Prob. 1.5PTCh. 9 - Prob. 1.6PTCh. 9 - Prob. 1.7PTCh. 9 - Prob. 1.8PTCh. 9 - Prob. 1.9PTCh. 9 - Prob. 1.10PTCh. 9 - Prob. 2.1PTCh. 9 - Prob. 2.2PTCh. 9 - Prob. 2.3PTCh. 9 - Prob. 2.4PT
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- The following table shows a data set containing information for 25 of the shadow stocks tracked by the American Association of Individual Investors (aaii.com, February 2002). Shadow stocks are common stocks of smaller companies that are not closely followed by Wall Street analysts. Click on the datafile logo to reference the data. DATA file Company DeWolfe Companies Exchange AMEX Ticker Symbol Market Cap Price/ Gross Profit Earnings Margin ($ millions) Ratio (%) DWL 36.4 8.4 36.7 North Coast Energy OTC NCEB 52.5 6.2 59.3 Hansen Natural Corp. OTC HANS 41.1 14.6 44.8 MarineMax, Inc. NYSE HZO 111.5 7.2 23.8 Nanometrics Incorporated OTC NANO 228.6 38.0 53.3 TeamStaff, Inc. OTC TSTF 92.1 33.5 4.1 Environmental Tectonics AMEX ETC 51.1 35.8 35.9 Measurement Specialties AMEX MSS 101.8 26.8 37.6 SEMCO Energy, Inc. NYSE SEN 193.4 18.7 23.6 Party City Corporation OTC PCTY 97.2 15.9 36.4 Embrex, Inc. OTC EMBX 136.5 18.9 59.5 Tech/Ops Sevcon, Inc. AMEX ΤΟ 23.2 20.7 35.7 ARCADIS NV OTC ARCAF 173.4…arrow_forwardThe following data show the year to date percent change (YTD % Change) for 30 stock-market indexes from around the word (The Wall Street Journal, August 26, 2013). a. What index has the largest positive YTD % Change? Round your answer to once decimal place. index with a YTD % Change of % b. Using a class width of 5 beginning with -20 and going to 40, develop a frequency distribution for the data. YTD % Change Frequency -20 - -15 -15 - -10 -10 - -5 -5 - 0 0 - 5 5 - 10 10 - 15 15 - 20 20 - 25 30 - 35 c. 1. 2. 3. 4.arrow_forwardThe following data show the year to date percent change (YTD % Change) for 30 stock-market indexes from around the word (The Wall Street Journal, August 26, 2013). Click on the datafile logo to reference the data. DATA file Country Australia Index S&P/ASX200 YTD % Change 10.2 Belgium Bel-20 12.6 Brazil São Paulo Bovespa -14.4 Canada S&P/TSX Comp 2.6 Chile Santiago IPSA -16.3 China Shanghai Composite -9.3 Eurozone EURO Stoxx 10.0 France CAC 40 11.8 Germany DAX 10.6 Hong Kong Hang Seng -3.5 India S&P BSE Sensex -4.7 Israel Tel Aviv 1.3 Italy FTSE MIB 6.6 Japan Nikkei 31.4 Mexico IPC All-Share -6.4 Netherlands AEX 9.3 Singapore Straits Times -2.5 South Korea Kospi -6.4 Spain IBEX 35 6.4 Sweden Switzerland SX All Share 13.8 Swiss Market 17.4 Taiwan Weighted 2.3 U.K. FTSE 100 10.1 U.S. S&P 500 16.6 U.S. DJIA 14.5 U.S. Dow Jones Utility 6.6 U.S. Nasdaq 100 17.4 U.S. Nasdaq Composite 21.1 World DJ Global ex U.S. 4.2 World DJ Global Index 9.9 a. What index has the largest positive YTD %…arrow_forward
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