Frank is a manager for the North Woods company's Minessota plant. Here Somali workers are hired for assembly line. They have their customs and rituals and currently they are allowed to break the assembly line to offer their prayers. However the company plans to increase the work and hire 40 more workers. This could cause a hindrance to the smooth assembly flow, especially during the sunset time where the muslims have to offer sunset prayers. Characters in the case: Frank, Halima Adan, Somali workers are the characters in the case. North Woods is the organization. Adequate information: The company has allowed several changes to accommodate the muslim customs. A separate clean room is set aside for the workers to pray. To determine: If asking the muslim workers to change their sunset prayer timings according to the regular scheduled break timing by stating that North Woods company is more business focused and not a house of worship would help in solving the sunset prayers issues.

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List the information that a customer relationship management system (CRM) can provide to ones business

Answer 1

Question

Chapter 9, Problem 3ED

Summary Introduction

Case summary:

Frank is a manager for the North Woods company's Minessota plant. Here Somali workers are hired for assembly line. They have their customs and rituals and currently they are allowed to break the assembly line to offer their prayers. However the company plans to increase the work and hire 40 more workers. This could cause a hindrance to the smooth assembly flow, especially during the sunset time where the muslims have to offer sunset prayers.

Characters in the case:

Frank, Halima Adan, Somali workers are the characters in the case.

North Woods is the organization.

Adequate information:

The company has allowed several changes to accommodate the muslim customs. A separate clean room is set aside for the workers to pray.

To determine:

If asking the muslim workers to change their sunset prayer timings according to the regular scheduled break timing by stating that North Woods company is more business focused and not a house of worship would help in solving the sunset prayers issues.

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List the information that a customer relationship management system (CRM) can provide to ones business

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