Chapter 9, Problem 2.6C

How satisfied are customers and clients of 3PL services? What are the plans for third-party logistics suppliers to improve customer satisfaction?

What type of 3PL service provider is best suited to serve the CCL e-commercecustomers? Why?

What are some of Vivobarefoot's competitive advantages as a result of its infrastructure upgrade?

What are some of the more frequently outsourced logistics activities? Less frequently outsourced?

Fresh Air Sports Rentals began eight years ago in a southern California beachfront hut. At that hut, Brandon and Sara Belmont rented out fat-tired cruiser bikes to tourists. Business was good - so good, in fact, that within a year, Fresh Air customers could also rent a variety of other outdoor gear, including surfboards, mountain bikes, and paddleboats. Over the years, Fresh Air has grown into a network of 18 locations throughout the western United States and Canada. The company is now big enough that name recognition is feeding the business: Customers who have rented from Fresh Air in one location look for it in other vacation spots. Brandon and Sara are now just weeks away from expanding their business to resorts on the East Coast, in Mexico, and in Central America. Next month, Fresh Air is having its first-ever associates' meeting in San Diego. Brandon and Sara need to develop several presentations for that event: A keynote speech, welcoming the employees and building enthusiasm for…

Home academy is an e-learning concept started by two young graduates to create a platform for preschool, kindergarten, primary and junior high school students across Ghana to learn. The portal will have lots of learning materials available for users. They have hired you as a consultant to help them formulate a strategy to be able to make some income from this venture. Explain 4 models of e-commerce that will help them maximize revenue.

Part C: Question #2 Identify the potential benefits, and challenges, for companies moving to direct online distribution channels. Your answer should explain how companies can balance expected benefits from online direct. sales with potential channel conflict, and address how companies can best transition from traditional anc intermediary sales models to direct channel.

Compare the Zara and Ford channels. Draw a diagram that shows the types of intermediaries in each channel. What kind of channel system does each company use?

3. Give examples of distribution channels used in the hospitality industry.