BUSINESS DRIVEN TECHNOLOGY(LL)-W/ACCESS
BUSINESS DRIVEN TECHNOLOGY(LL)-W/ACCESS
7th Edition
ISBN: 9781260149043
Author: BALTZAN
Publisher: MCGRAW-HILL HIGHER EDUCATION
Expert Solution & Answer
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Chapter 9, Problem 1RQ

Explanation of Solution

Three different levels in a company:

  • Operational level
  • Managerial level
  • Strategic level

Operational level:

In this level, the employee organizes the core business activities such as develop, control and maintain in order to process the day-to-day functions.

Decisions made in operational level:

It promotes some potential solutions and so it is considers as the structured decisions. It is established frequently and is repetitive in nature. So, the short term business strategies get affected. Making the weekly productivity report, inventory reordering are some of the examples of structure decisions.

Managerial level:

In this level, the employees operation has been evaluated to improve the firms to identify, adapt and change to the required process. The competitive advantage of the company should be adjusted and revised frequently in order to overcome the competitor strategy.

Decisions made in managerial level:

It has ability to cover the short and medium terms goals, schedules made in the process along with the procedures and the objectives of the firms...

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