OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781265224189
Author: Stevenson
Publisher: MCG
Question
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Chapter 9, Problem 12DRQ

a)

Summary Introduction

To define: Brainstorming

b)

Summary Introduction

To define: Benchmarking

c)

Summary Introduction

To define: Run chart

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Perform a VRIO Analysis on the 2016 "ATB: Digital disruption in the parking meter industry" and make a chart similar to this one      V R I O Topic Y Y Y Y Relations with John Deere and Paccar Y N N Y Customer Relations Y Y Y Y Acquisition and Integration Process Y Y Y N Cervus Leadership University Y Y N Y Proactive Management Y Y N Y Financial Position Y N N N Scale of Organization
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In the 2016 "ATB: digital disruption in the parking meter industry"  1. Identification + use of suitable decision criteriato rank options▪ Development of practical options in relation toidentified issue(s) + prior analysis▪ Qualitative + financial evaluation andcomparison of options 2  2.  Detailed + practical action to putrecommendations in place (both short & long-run)▪ Timeline of sequence of actions, e.g. Ganttchart▪ Controls + timeline to measure if plan is ontrack▪ Contingency plan
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