OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
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Chapter 9, Problem 12CQ
Summary Introduction
To determine: The difference between a fishbone diagram and an Ishikawa diagram.
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Ishikawa diagram is a method for stating and identifying the problem. It can be also known as:
i. Fishbone diagram
ii. Fishwhale diagram
iii. Herringbone diagram
iv. Fishikawa diagram
А.
i and ii
В.
i, ii and iii
C.
i, iii and iv
D.
All above
A cause-and-effect (i.e, “fish-bone” or “Ishikawa”) diagram is most helpful for which of thefollowing?a. Estimating nonlinear cost functionsb. Diagnostic purposes (i.e., guiding corrective action once poor quality outputs have beendetermined)c. Detecting poor-quality outputsd. Developing cost-of-quality (COQ) reports
can be very useful in developing pareto chart
a.
Cause and effect diagram
O b. Flow chart
O c. Check sheet
O d. Correlation analysis
e. None is correct answer
Chapter 9 Solutions
OPERATION MANAGEMENT
Ch. 9 - Prob. 1CQCh. 9 - Prob. 2CQCh. 9 - Prob. 3CQCh. 9 - Prob. 4CQCh. 9 - Prob. 5CQCh. 9 - Prob. 6CQCh. 9 - Prob. 7CQCh. 9 - Prob. 8CQCh. 9 - Prob. 9CQCh. 9 - Prob. 10CQ
Ch. 9 - Prob. 11CQCh. 9 - Prob. 12CQCh. 9 - Prob. 13CQCh. 9 - Prob. 14CQCh. 9 - Prob. 15CQCh. 9 - Prob. 16CQCh. 9 - Prob. 17CQCh. 9 - Prob. 18CQCh. 9 - Prob. 1PACh. 9 - Prob. 2PACh. 9 - Prob. 3PACh. 9 - Prob. 4PACh. 9 - Prob. 5PACh. 9 - Prob. 6PACh. 9 - Prob. 7PACh. 9 - Prob. 8PACh. 9 - Prob. 9PACh. 9 - Prob. 10PACh. 9 - Prob. 11PACh. 9 - Prob. 12PACh. 9 - Prob. 2.1CCh. 9 - Prob. 2.2C
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- Resistors for electronic circults are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each. Use Exhibit 10.13. To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The complete list of samples and their measured values are as follows: Use three-sigma control limits. SAMPLE NUMBER LA3A669 ELE 1 2 4 5 7 8 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 READINGS (IN OHMS) 985 1,009 1,003 1,015 1,009 1,019 1,005 1,010 995 990 1,015 1,020 1,013 Sample Number 12 13 14 15 991 996 994 1,001 989 992 986 989 1,001 1,006 1,005 992 1,006 996 997 1,019 991 981 989 999 993 988 1,013 1,002 1,005 1,007 1,006 996 991 994 982 996 a. Calculate the mean and range for the above samples. (Round "Mean" to 2 decimal places and "Range" to the nearest whole number.) Mean 986 994 1,008 998 993 1,005 1,020 996 1,007 979 989 1,011 1,003 984 992 Rangearrow_forwardmatch each variable types with its description: variables: Process input variable, Process output variable, Critical to quality, Key process output variable, Key process intput variable, description (a) a product or process requirement that is no matter to the customer (b) a product or process knob or control that affects characteristics of importance to the customer (c) a product or process knob or control that has no impact on the process (d) a product or process requirement that must be present to make the customer happy but that the customer does not know to explicitly specify (e) a product or process requirement specifically requested by the customerarrow_forward15. A researcher wishes to study developmental changes in the music people prefer to listen to. The researcher locates 50 people who are about 20 years old. She sends these people a questionnaire every year for the next 10 years asking about the types of music they prefer to listen to. This is an example of which type of design? a. cross-sectional b. panel c. longitudinal d. nestedarrow_forward
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