Principles of Information Systems (MindTap Course List)
Principles of Information Systems (MindTap Course List)
13th Edition
ISBN: 9781305971776
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
bartleby

Concept explainers

Question
Book Icon
Chapter 8.2, Problem 2CTQ
Program Plan Intro

Customer Relationship Management (CRM):

A system that helps a company in managing all aspects of customer encounters, including marketing, sales, distribution, accounting and customer service.

The objective of CRM is to recognize and anticipate the requirements of present and potential customers to rise customer holding and reliability while enhancing the technique that products and services are retailed.

Blurred answer
Students have asked these similar questions
1. What is the difference between a relative cell reference and an absolute cell reference and give an example of when you would use each.
What is the goal of using a chart in excel, and how is a chart useful and what is the goal of using sparklines in excel, and how are sparklines useful?
Prove for each pair of expression f(n) and g(n) whether f(n) is big O, little o Ω,ω or Θ of g(n). Use limits to find these. For each case it is possible that more than one of these conditions is satisfied:1. f(n) =log(n2^n), g(n) = log(sqrt(n)2^(n^2))2. f(n) =nsqrt(n) +log(n^n), g(n) =n + sqrt(n)logn
Knowledge Booster
Background pattern image
Computer Science
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
MIS
Computer Science
ISBN:9781337681919
Author:BIDGOLI
Publisher:Cengage
Text book image
Systems Architecture
Computer Science
ISBN:9781305080195
Author:Stephen D. Burd
Publisher:Cengage Learning
Text book image
Fundamentals of Information Systems
Computer Science
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
Fundamentals of Information Systems
Computer Science
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning