EBK USING MIS
EBK USING MIS
10th Edition
ISBN: 8220103633635
Author: KROENKE
Publisher: YUZU
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Chapter 8, Problem 8.15CS8

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Social media sites for the value chain activities:

The social media contributes to the five primary value chain activities and also human resources support activity. They are:

  • Sales and marking
  • Customer service
  • Inbound and outbound logistics
  • Manufacturing and operations
  • Human resources

Sales and marketing:

It involves peoples from marketing sector and it will monitor and updates the pages on daily basic providing solutions to the questions of the customers.

  • An example for the inbound logistics website is Amazon website.

Inbound logistics:

It involves the assets that are being needed in the social presence of the company over the social network platforms.

  • An example for the inbound logistics website is Facebook...

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