Information Technology Project Management
8th Edition
ISBN: 9781285452340
Author: Kathy Schwalbe
Publisher: Cengage Learning
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Chapter 8, Problem 3DQ
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Importance of Quality Management:
- Quality management is very important to meet the desired expectations of the customer. It is essential to keep high standards on their products and services. This will improve customer satisfaction and can also result in brand value enhancement.
- Unless the processes are monitored on a constant basis, the output quality cannot be assured...
Explanation of Solution
Lean in Quality Assurance:
- Lean concept in quality assurance intends to provide more value to customer by eliminating wastage as well reduce the number of resources.
- It includes many management techniques like ju...
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Chapter 8 Solutions
Information Technology Project Management
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