A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
Expert Solution & Answer
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Chapter 8, Problem 1TC

Explanation of Solution

Given:

Windows 7

Windows 8.1

Network card

To find: The best step that should be followed if the network card used by the system is not listed in the list of compatible devices of Microsoft Windows 8.1

Solution:  

If the network card is not listed on the list of compatible devices of Windows 8.1, then the manufacturer websites should be checked for the drives of Windows 8.1. If the compatible drives are still not found, then the user should buy a new network card.

Hence, option b is the correct answer.

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