Fundamentals of Information Systems
Fundamentals of Information Systems
8th Edition
ISBN: 9781305082168
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Chapter 8, Problem 1CE
Program Plan Intro

Role of a stakeholder/user in the success of an organization in the testing and implementing of an information system.

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The Shining Stars primary school was the recent recipient of a technology grant to source and implement a school management system. The school administrator is not technology savvy and therefore sought advice from three of the board members who were knowledgeable in the information systems and technology field. One director advised the administrator to purchase an off-the-shelf solution that would allow the school to get the system configured and up and running in a short period with reasonable costs. The second advised the administrator to invest in the development of a unique system to meet the custom requirements of the school’s administration. He suggested that this would create a closer fit to the school’s needs compared to purchasing software, but will cost more. The third director suggested using an open-source solution which would have little if any upfront costs but may require some customization. The school administrator must decide about which solution to go with. Are…
With your team members, meet with several business managers at a firm that has implemented an enterprise system. Interview them to document the scope, cost, and schedule for the overall project. Find out why the organization decided it was time to implement the enterprise system. Make a list of what the business managers see as the primary benefits of the implementation. What were the biggest hurdles they had to overcome? Are there any remaining issues that must be resolved before the project can be deemed a success? What are they? With the benefit of 20–20 hindsight, is there anything they would have done differently that could made the project go more smoothly?
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