UNDERSTANDING MANAGEMENT EBK
11th Edition
ISBN: 9780357689738
Author: DAFT
Publisher: CENGAGE L
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Chapter 8, Problem 1AYSED
Summary Introduction
Case summary:
Crowdsourcing is the process of obtaining inputs or information into an activity, task or project by a large number of individuals, either paid or unpaid, usually via the internet. Most organizations follow this concept to obtain inputs from a wide range of individuals rather than hiring a professional individual, as it is an inexpensive option. Off the hook is an organization specialized in producing a wide collection of witty T-shirts aimed at young adults. The company’s sales are stagnating over the past months, in order to jump start the sales back to the favourable position, the company is considering crowdsourcing to obtain product designs and other tasks that employees carry out, in return for recognition or low pay.
Characters in the case:
There are no prominent characters.
To determine:
The arguments for abandoning crowdsourcing in order to maintain artistic integrity and values in the organization.
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A bank loan officer who was taking medication for depression had numerous drinks at a local bar, went to a cemetery, and, with a gun in his hand, threatened to commit suicide. He eventually drove off but was intercepted by the police and committed to a psychiatric facility for four days. His physician certified that he would be able to resume all of his duties in a week, but the bank balked at reinstating him. Officials at the bank expressed their shock that he was released from the hospital so quickly after threatening to kill himself. He was told that he could not be immediately reinstated because of “the impact of your action in the community and on the ability to perform your job.” He was placed on a leave of absence and then terminated.
Did the bank violate the ADA? Why or why not?
Case: (Lizotte v. Dacotah Bank, 2010 U.S. Dist. LEXIS 1223 [D.N.D.]
Discuss the differences among CRM practices and/or systems with different marketing, sales, and customer service business processes and how they can differ based on industry. Provide an example.
Chapter 8 Solutions
UNDERSTANDING MANAGEMENT EBK
Ch. 8 - Prob. 1DQCh. 8 - Prob. 2DQCh. 8 - Prob. 3DQCh. 8 - Prob. 4DQCh. 8 - Prob. 5DQCh. 8 - Prob. 6DQCh. 8 - Prob. 7DQCh. 8 - Prob. 8DQCh. 8 - Prob. 9DQCh. 8 - Prob. 10DQ
Ch. 8 - Prob. 1AYSSLCh. 8 - Prob. 2AYSSLCh. 8 - Prob. 3AYSSLCh. 8 - Prob. 4AYSSLCh. 8 - Prob. 5AYSSLCh. 8 - Prob. 6AYSSLCh. 8 - Prob. 7AYSSLCh. 8 - Prob. 8AYSSLCh. 8 - Prob. 9AYSSLCh. 8 - Prob. 10AYSSLCh. 8 - Prob. 1AYSGLCh. 8 - Prob. 2AYSGLCh. 8 - Prob. 3AYSGLCh. 8 - Prob. 4AYSGLCh. 8 - Prob. 5AYSGLCh. 8 - Prob. 6AYSGLCh. 8 - Prob. 1AYSALCh. 8 - Prob. 2AYSALCh. 8 - Prob. 3AYSALCh. 8 - Prob. 4AYSALCh. 8 - Prob. 5AYSALCh. 8 - Prob. 1AYSEDCh. 8 - Prob. 2AYSEDCh. 8 - Prob. 3AYSEDCh. 8 - Prob. 1AYSCFCACh. 8 - Prob. 2AYSCFCACh. 8 - Prob. 3AYSCFCA
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