Concept explainers
a)
Interpretation: utilization of employees.
Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.
b)
Interpretation:the average time a customer spends at the drive-through.
Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.
c)
Interpretation:cars on average are in the drive-through lane (including those in service)
Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.
d)
Interpretation:suggestion for the drive-through to improve customer satisfaction.
Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.
Want to see the full answer?
Check out a sample textbook solution
Chapter 7 Solutions
EBK PRODUCTION AND OPERATIONS ANALYSIS
- Apple is a global technology company renowned for its innovation and design. To create its products, Apple has established a world class global supply chain to bring their products to market. What strategies is Apple using to source and manufacture its products? How does Apple view its responsibility to its suppliers and those who build its products?arrow_forwardCritical Path Method (CPM) is an important Project Management Tool that has wide industry application in modern day Project Management. By using an example of the project of your choice, critically examine the practical application of CPM as a Project Management Tool.arrow_forwardwhat is an other difination for principle?arrow_forward
- Need help or ideas to design out two slides as my script and writing quite long to squeese into two slides. But can just point form in slides with correct title and a good script for me to present two slides in only 2.5 mins. Following is my draft, pls guide me step by step on powerpoint creation and good script to present findings. My draft: Slide 1: Foreign Labor Exploitation in Dyson's Supply Chain Introduction Dyson's former Malaysian supplier, ATA IMS Bhd, became embroiled in serious labor exploitation allegations in 2021. These concerns surfaced when whistleblowers exposed unethical labor practices affecting migrant workers, primarily from Nepal and Bangladesh. Key Forms of Exploitation Debt Bondage Due to Recruitment Fees Workers were forced to pay exorbitant recruitment fees before securing employment, often taking loans at high interest rates. This financial burden trapped them in debt bondage, leaving them with little choice but to accept exploitative working…arrow_forwardNot use ai pleasearrow_forwardThe Business Development Bank of Canada. (2023). Canadian economic outlook for 2024: Shifting into neutral. https://www.bdc.ca/en/articles-tools/blog/canadian-economic-outlook-for-2024-shifting-into-neutral “Despite persistently high inflation and rising interest rates, the news was generally better than expected for the Canadian economy in 2023” (BDC Blog 2024). Discussion Question: In your view, what are the most pressing problems for Canadian companies or consumers in 2024? Explain your answer using current examples of companies or consumer concerns.arrow_forward
- how have idividual objectives led to the current situation at TeraCog? what should Emaa do?arrow_forwardCan you write me an email about addressing an issue to mentor my supervisor the right way of deligating operations dutiesarrow_forwardCan you right me an email about addressing an issue to mentor the right why of deligating operations dutiesarrow_forward
- Define delegation. Discuss in detail the four reasons why managers do delegation? Also statethe four main types of delegation.arrow_forwardB) Going forward, is Lean/JIT worth the risks? Should it be embraced (why?), abandoned (if so, why & what are the costs), or modified (how?) Do you think Lean works or not? Please write a complete response (about 1-2 paragraphs each part). Each team member should discuss and contribute so that the group agrees on their joint response. Please help each other and build upon and/or challenge others' points (in a respectful way!)arrow_forwardDiscuss the principle reasons that employee benefits have risen over the past 20 years, along with how best an organization can provide employees with a fair wage yet also provide some level of employee benefit coverage.arrow_forward
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing