UNDERSTANDING BUSINESS / SIMNET CODE >I<
UNDERSTANDING BUSINESS / SIMNET CODE >I<
13th Edition
ISBN: 9781266120824
Author: Nickels
Publisher: MCG
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Chapter 7.3, Problem 4TP
Summary Introduction

To determine: The difference between the goals and the objectives.

Introduction:

Management set goals and objectives of an organization. Goals refer to the long term plans of an organization while objectives are short term plans. Objectives are made in order to achieve the goals of the organization.

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What are the Circuit City performance objectives, value vs NVA, opportunities to improve root cause, variation? What are the defects, opportunities, units, metrics, data collection plan, validating the measurement system for the Circuit City company? What is the protocol, methodology, data collection of a case study, could you please explain?
by the end of 2013, the IPL port was operational and the naphtha was flowing to the HFC plant in Central India after being granted the port contract in Summer 2012. The plant was located in an industrial area that had several pipelines in the general geographic area including a crude oil pipeline leading to a refinery, and a pipeline carrying pesticides to be processed and redistributed to local farms in the area. In July 2014, Ajay Patel, the logistics general manager received notification that there were some minor leaks along the pipeline that were being fixed. Workers in the area had experienced sudden headaches and lightheadedness and the company immediately moved to investigate the leak and address faulty seams that had eroded and weakened. The flow of naphtha was temporarily stopped for 72 hours so two portions of the pipeline could be removed, and the eroded portions replaced. Patel put enormous pressure on the repair team to get the repair done quicker than the usual time…
Patel sat down with the head of public relations, the CEO, and a few Board members to weigh options. On the one hand, they knew there had already been problems along their pipeline causing health concerns a few months before. Apparently, there were substandard materials used in some of the pipeline sections that eroded which they had addressed quickly as soon as they knew there was an issue. This information was public and is one of the reasons why the media was jumping on the story. On the other hand, their pipeline was not the only one in the area. At least two other pipelines moved materials that were dangerous if released in the environment. Was the problem HFC's or another company's or maybe both or ALL? At the present moment until hazard investigation crews could investigate on- site at all the pipelines, there were more questions than answers. Patel had the accident investigation team dispatched to the area. He was debating whether he should call the other companies to jointly…
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