Essentials of MIS (12th Edition)
Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 7, Problem 9HMP

Explanation of Solution

Factors:

BestMed Medical Supplies Corporation contains many factors that to be considered when adopting a system for unified communications such as:

  • The total cost
  • The level of productivity and
  • Compatibility with the current business model.

Costs:

  • The company needs to find out total investment for a unified communications system.
  • They will also have to find out the profits of the system will eventually balance the investment costs.
  • The company should make the change only if they can predict benefits such as profit margins.

Productivity:

  • A system of unified communications will be able to combine all distinct communications modes into a single service that is accessible to the entire company.
  • The user or employee can simply move back and forth between different communication types such as data communications, e-mail, voice communication and instant messaging...

Explanation of Solution

Key decisions:

The following key decisions are used to identity whether the company should adopt the technology:

  • Costs of hardware and software
  • Costs of deployment and upgrades
  • Costs of maintenance and support

Costs of hardware and software:

  • Based on the vendors the cost of software will varies because they use different software.
  • The company wants to decide which vendor will give the best software with a functionality that meets the need of the business goals.
  • Based on the infrastructure of the company the cost of hardware is estimated.
  • The routers and hubs or switches are also included in these costs.

Costs of deployment and upgrades:

  • The company has to ensure that the software is actually usable and compatible with the system...

Explanation of Solution

Necessity of unified communication and its costs:

Yes”, it is necessary to find more about the unified communi...

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