Explanation Given information: A condition of glasses of a customer being lost in aeroplane during stoppage at Atlanta airport. [Date] Ms. Cynthia Mercier-Walters 8400 S 51 s t Avenue Glendale, AZ 85301 [Your Address] Dear Ma’am Subject: Refusal for any reimbursement for the lost reading glasses. We have received your letter regarding the lost prescription reading glasses during a brief halt at the Atlanta International Airport. We are greatly sorry for such kind of problem being faced by you from our side because we are always committed to provide better services to the customer. In your letter, you had requested for the reimbursement of $400 for the loss of your prescription reading glasses in the aeroplane. As the product was lost during brief stop, we have no responsibility for the product being lost because we tell you while de-boarding at such stops that the belongings should always be carried away by the customer and cabin cleaning crews speed through planes removing newspapers, magazines, leftover foods, and trash, etc...

Bundle: Essentials of Business Communication, 11th + MindTap Business Communication, 1 term (6 months) Printed Access Card

11th Edition

ISBN: 9781337736312

Author: Mary Ellen Guffey, Dana Loewy

Publisher: Cengage Learning

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Question

Chapter 7, Problem 7.7AAC

Summary Introduction

To Determine:

A denial letter against providing reimbursement of lost reading glasses in the aeroplane.

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Chapter 7 Solutions

Bundle: Essentials of Business Communication, 11th + MindTap Business Communication, 1 term (6 months) Printed Access Card

Ch. 7 - Prob. 11CT Ch. 7 - Prob. 12CT Ch. 7 - Prob. 13CT Ch. 7 - Prob. 14CT Ch. 7 - Prob. 15CT Ch. 7 - Prob. 7.3AAC Ch. 7 - Prob. 7.4AAC Ch. 7 - Prob. 7.5AAC Ch. 7 - Prob. 7.6AAC Ch. 7 - Prob. 7.7AAC

Ch. 7 - Prob. 7.8AAC Ch. 7 - Prob. 7.9AAC Ch. 7 - Prob. 7.10AAC Ch. 7 - Prob. 7.11AAC Ch. 7 - Prob. 7.12AAC Ch. 7 - Prob. 7.13AAC Ch. 7 - Prob. 7.14AAC Ch. 7 - Prob. 7.15AAC Ch. 7 - Prob. 1EC7

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A denial letter against providing reimbursement of lost reading glasses in the aeroplane.

Concept explainers

To Determine: A denial letter against providing reimbursement of lost reading glasses in the aeroplane.

Chapter 7 Solutions

To Determine:

A denial letter against providing reimbursement of lost reading glasses in the aeroplane.