The method of balance emphasize goals (ends) and methods (means). Introduction: Management by objectives (MBO) is a management system which provides clear objectives for each part of the business. MBO focuses on setting the goals for each employee, department and then evaluation of performance on the basis of objectives. MBO is applied in a well-structured phase as follows: Formulation of Objectives: The departmental/ team goals are set and responsibilities are given to individuals. Development of action plan: Action plan clears the actions to be performed to achieve the goals. Review and Control: The arrangement of regular reviews and monitoring to ensure the progress of plans. Performance Appraisal: Performance Appraisals are done at the end of the particular period to evaluate the performance and setting the next period standards.

Question

The MBO technique has been criticized for putting too much emphasis on achieving goals (ends) and not enough on the methods people use to achieve them (means). Discuss if it is/isn't a flaw in the technique or how managers apply it. How might a balanced emphasis on ends and means be achieved?

Answer 1

Question

Chapter 7, Problem 4DQ

Summary Introduction

To determine:

The method of balance emphasize goals (ends) and methods (means).

Introduction:

Management by objectives (MBO) is a management system which provides clear objectives for each part of the business. MBO focuses on setting the goals for each employee, department and then evaluation of performance on the basis of objectives. MBO is applied in a well-structured phase as follows:

Formulation of Objectives:
The departmental/ team goals are set and responsibilities are given to individuals.

Development of action plan:
Action plan clears the actions to be performed to achieve the goals.

Review and Control:
The arrangement of regular reviews and monitoring to ensure the progress of plans.

Performance Appraisal:
Performance Appraisals are done at the end of the particular period to evaluate the performance and setting the next period standards.

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The MBO technique has been criticized for putting too much emphasis on achieving goals (ends) and not enough on the methods people use to achieve them (means). Discuss if it is/isn't a flaw in the technique or how managers apply it. How might a balanced emphasis on ends and means be achieved?

SHORT ANSWER If you were a business owner, which of these goals might you be able to accomplish using the framework of Theory Z or Theories X and Y? Could you use Theory Z to work on one goal and use Theories X and Y to work on another goal, thereby accomplishing two goals with these theories by using a different approach on each of the two goals? Goal 1: Improve quality of a product or service. Goal 2: Improve employee collaboration. Goal 3: Foster decision making skills in the workforce. Goal 4: Develop and maintain a successful workforce in a global environment. Goal 5: Develop strong leadership in the work place. Goal 6: Foster adherence to organizational values, ethics, and professional responsibility.

Discuss the importance of setting SMART goals in the Management by Objectives (MBO) process...