EBK EXCELLENCE IN BUSINESS COMMUNICATIO
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
12th Edition
ISBN: 9780134328683
Author: BOVEE
Publisher: YUZU
Question
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Chapter 7, Problem 13LOC
Summary Introduction

To determine:

Best response to the message by a worker working in a customer service department.

Introduction:

Every customer service department reads / listens to the conversation from a customer and to plan the required action on the message.

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