Bundle: Management, Loose-Leaf Version, 13th + MindTap Management, 1 term (6 months) Printed Access Card
Bundle: Management, Loose-Leaf Version, 13th + MindTap Management, 1 term (6 months) Printed Access Card
13th Edition
ISBN: 9781337502160
Author: Richard L. Daft
Publisher: Cengage Learning
Question
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Chapter 6, Problem 9DQ
Summary Introduction

To determine:

Difference between beginning a small local auto repair shop and an online business. Is there any possibility of building a customer relationship over the online business.

Introduction:

Customer relation refers to the manner and process through which relationship with the customer is established, developed and maintained by the business. A fall and rise in the business can be experienced through the support of customer bases. Consequently, it is necessary to have good relationships with the customer in order to make a business successful and profitable.

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Please original work Who owns a customer's information in United States and Europe? Who should profit from it? How would that work Please cite in text reference and add weblinks
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