Foundations of Business - Standalone book (MindTap Course List)
Foundations of Business - Standalone book (MindTap Course List)
4th Edition
ISBN: 9781285193946
Author: William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher: Cengage Learning
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Chapter 6, Problem 15CC
Summary Introduction

To determine: The reasons top management need to be strongly committed to TQM programs.

Introduction: Total quality management (TQM) is the organization of actions coordinated at enhancing consumer loyalty, expanding representative investment, reinforcing provider associations, and encouraging a hierarchical environment of ceaseless quality development

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What is Total Quality Management (TQM)?
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