Chapter 5, Problem 9BCP

(a)

Summary Introduction

Case summary: The retailer B advertised about the credit card with reward points that can be redeemed by the cardholders to avail discount on goods purchased from retail B. The person D applied for the card and accepted online terms and conditions without going through it. When that person received the card, it had a brochure included which disclosed that the card has an annual fee of $59 to be paid by the holder. However, the FAQ on the retailer’s web page demonstrated the annual fee as “maybe” charged. The person D filed a case against the retail B for not disclosing facts properly.

To find:Whether terms and conditions that are too long to read on a single screen should be considered as unethical.

(b)

Summary Introduction

Case summary:The retailer B advertised about the credit card with reward points that can be redeemed by the cardholders to avail discount on goods purchased from retail B. The person D applied for the card and accepted online terms and conditions without going through it. When that person received the card, it had a brochure included which disclosed that the card has an annual fee of $59 to be paid by the holder. However, the FAQ on the retailer’s web page demonstrated the annual fee as “maybe” charged. The person D filed a case against the retail B for not disclosing facts properly.

To find: Application of ethics with compliance to the law.