
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
12th Edition
ISBN: 8220101459817
Author: BOVEE
Publisher: YUZU
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Chapter 5, Problem 5.5AYK
Summary Introduction
To interpret:
Why is it not recommended to use an indirect approach for a complex message which will be read on the mobile?
Introduction:
Indirect Approach is used to reduce the tone of the message especially when bad news is conveyed. Here the evidence will be communicated first and thus the main point, which will reduce the friction. This type of approach is usually utilized to convey unfavorable negative issue, therefore, the receiver will not be offended drastically.
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Chapter 5 Solutions
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
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