Chapter 5, Problem 5.3AYK

Summary Introduction

To interpret:

If using plain language creates a perception as “Less of an Expert”.

Introduction:

Plain Language is what a user can read, understand and act upon without having to read it twice, which makes activities and tasks much easier rather than technical jargon or high and fluent language. High-end language is usually perceived by specialized experts who are well aware and understands different types of jargon. However normal ordinary individuals find it difficult to understand and react to the messages received.