Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Question
Chapter 5, Problem 5.11E
Summary Introduction
To determine:
A better and good phrase for the given phrase “We are sorry you are dissatisfied”.
Introduction:
Choosing a polite, powerful and professional phrase by the organization to replace ‘We are sorry you are dissatisfied” to make the concept more polite and acceptable to the receptor.
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Chapter 5 Solutions
Excellence in Business Communication (12th Edition)
Ch. 5 - Prob. 1CACh. 5 - Prob. 2CACh. 5 - Prob. 1LOCCh. 5 - Prob. 2LOCCh. 5 - Prob. 3LOCCh. 5 - Prob. 4LOCCh. 5 - Prob. 5LOCCh. 5 - Prob. 6LOCCh. 5 - Prob. 7LOCCh. 5 - Prob. 8LOC
Ch. 5 - Prob. 9LOCCh. 5 - Prob. 10LOCCh. 5 - Prob. 11LOCCh. 5 - Prob. 12LOCCh. 5 - Prob. 13LOCCh. 5 - Prob. 14LOCCh. 5 - Prob. 15LOCCh. 5 - Prob. 16LOCCh. 5 - Prob. 17LOCCh. 5 - Prob. 18LOCCh. 5 - Prob. 19LOCCh. 5 - Prob. 20LOCCh. 5 - Prob. 21LOCCh. 5 - Prob. 5.1AYKCh. 5 - Prob. 5.2AYKCh. 5 - Prob. 5.3AYKCh. 5 - Prob. 5.4AYKCh. 5 - Prob. 5.5AYKCh. 5 - Prob. 5.6PYSCh. 5 - Prob. 5.6ECh. 5 - Prob. 5.7ECh. 5 - Prob. 5.8ECh. 5 - Prob. 5.9ECh. 5 - Prob. 5.10ECh. 5 - Prob. 5.11ECh. 5 - Prob. 5.12ECh. 5 - Prob. 5.13ECh. 5 - Prob. 5.14ECh. 5 - Prob. 5.15ECh. 5 - Prob. 5.16ECh. 5 - Prob. 5.17ECh. 5 - Prob. 5.18ECh. 5 - Prob. 5.19ECh. 5 - Prob. 5.20ECh. 5 - Prob. 5.21ECh. 5 - Prob. 5.22ECh. 5 - Prob. 5.23ECh. 5 - Prob. 5.24ECh. 5 - Prob. 5.25ECh. 5 - Prob. 5.26ECh. 5 - Prob. 5.27ECh. 5 - Prob. 5.28ECh. 5 - Prob. 5.29ECh. 5 - Prob. 5.30ECh. 5 - Prob. 5.31ECh. 5 - Prob. 5.32ECh. 5 - Prob. 5.33ECh. 5 - Prob. 5.34ECh. 5 - Prob. 5.35ECh. 5 - Prob. 5.36ECh. 5 - Prob. 5.37ECh. 5 - Prob. 5.38ECh. 5 - Prob. 5.39ECh. 5 - Prob. 5.40ECh. 5 - Prob. 5.41ECh. 5 - Prob. 5.42ECh. 5 - Prob. 5.43ECh. 5 - Prob. 5.44ECh. 5 - Prob. 5.45ECh. 5 - Prob. 5.46ECh. 5 - Prob. 5.47ECh. 5 - Prob. 5.48ECh. 5 - Prob. 5.49ECh. 5 - Prob. 5.50ECh. 5 - Prob. 5.51ECh. 5 - Prob. 5.52ECh. 5 - Prob. 5.53ECh. 5 - Prob. 5.54ECh. 5 - Prob. 5.55ECh. 5 - Prob. 5.56ECh. 5 - Prob. 5.57ECh. 5 - Prob. 5.58ECh. 5 - Prob. 5.59ECh. 5 - Prob. 5.60ECh. 5 - Prob. 5.61ECh. 5 - Prob. 5.62ECh. 5 - Prob. 5.63ECh. 5 - Prob. 5.64ECh. 5 - Prob. 5.65ECh. 5 - Prob. 5.66ECh. 5 - Prob. 5.67ECh. 5 - Prob. 5.68ECh. 5 - Prob. 5.69ECh. 5 - Prob. 5.70ECh. 5 - Prob. 5.71ECh. 5 - Prob. 5.72ECh. 5 - Prob. 5.73ECh. 5 - Prob. 5.74ECh. 5 - Prob. 5.75ECh. 5 - Prob. 5.76ECh. 5 - Prob. 5.77ECh. 5 - Prob. 5.78ECh. 5 - Prob. 5.79ECh. 5 - Prob. 5.80ECh. 5 - Prob. 5.81ECh. 5 - Prob. 5.82ECh. 5 - Prob. 5.83ECh. 5 - Prob. 5.84ECh. 5 - Prob. 1EYSCTPCh. 5 - Prob. 1SYCKO
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