Gen Combo Looseleaf Management; Connect Access Card
Gen Combo Looseleaf Management; Connect Access Card
9th Edition
ISBN: 9781260866605
Author: Angelo Kinicki
Publisher: McGraw-Hill Education
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Chapter 5, Problem 3MIA
Summary Introduction

Case Summary:

FMIC is a company which produces guitars in the world, and this is the first company which produces guitars at the mass level. But the company’s business is not booming at its peak and struggling with debt and a lack of growth. In 2015, CEO AM is hired to form strategies for the company’s growth. The cost of the guitar is very high which itself is a reason for not purchasing it. Another reason is the method of learning the instrument is difficult which forbade them to purchase.

Interpretation: A plan which illustrates strategic, operational and action for F play.

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I participated in a team tasked with developing and implementing a new customer service training program. The team included five members: myself, two training specialists, an HR representative, and a team leader. Our work environment was a mix of virtual and collocated, with weekly in-person meetings and frequent virtual check-ins. Reflecting on our process, it's evident that parts of “Tuckman's model”(Forming, Storming, Norming, Performing, and Adjourning) were present in the development and completion of the project.
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