Chapter 5, Problem 2CTQ

Summary Introduction

Case summary:

Company S offer Service S which is a cloud based talent management software solution which combines performance management, team collaboration and employee engagement. It is tries to fill out its product portfolio with performance management software.

For this purpose it has acquired Company H software. Company H is successful in dealing with high performance management piece of puzzle and established their own customer base.

After acquisition some of the key executives of Company H software took the high level positions in Company S. They concentrate not only on technical compatibility but also products, firm’s strategic and cultural compatibility.

The acquisition of both the companies is successful. It is not only the option for Company S, it has established strategic alliances with various companies which helps to offer more complete solutions for their customers. Company is confident with new team and it can seek for additional marketing opportunities to accelerate the new talent management solutions.

To discuss: Effects on day to day operations of Company S if most of the employees are in Company H’s home and actions taken by Company S to overcome any limitations of distance.