OPERATION MANAGEMENT
OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
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Chapter 3, Problem 1CQ
Summary Introduction

To identify: The question that would be asked in the process analysis of a college admissions office.

Expert Solution & Answer
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Explanation of Solution

Correct option: (b)

Correct answer:

How long does it take the office to process an application?

Justification:

Process analysis is the detailed breakdown of the various activities carried out in a process. In the given scenario, the process to be analyzed is the college admissions office activity. The activity to be analyzed in the admissions office is the processing of application forms for the admission activity. Hence, the time taken to process an admission application will be the appropriate question to be asked.

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