
Concept explainers
To determine:
The gap in perception about the skill of writing proficiency between managers and new grads.
Introduction:
Perception: The Way in which something is understood.
Writing proficiency: Efficient in writing.

Answer to Problem 11CT
Solution:
The gap can be filled with added instruction and experience.
Explanation of Solution
Given information:
The managers think that new entrants are not good in writing skills and new grads consider themselves career ready.
Managers and employees have different views about business culture, work-life balance, teamwork, technology. Young Generations are better in technology driven work and team work. They usually consider themselves proficient and career ready.
But managers from older generations are well versed in effective writing, speaking, and critical thinking skills. This leads them to have higher expectations from younger generation. They are of the view that being the younger generation, they are in better colleges with better facilities and they should have writing proficiency. But one must understand that this kind of proficiency comes with practice.
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