Principles of Information Systems, Loose-Leaf Version
Principles of Information Systems, Loose-Leaf Version
13th Edition
ISBN: 9781305971820
Author: Ralph Stair, George Reynolds
Publisher: Course Technology
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Chapter 2.4, Problem 2RQ
Program Plan Intro

Shadow IT:

  • Shadow IT refers to the information technology projects that are built and deployed without the knowledge of the IT department.
  • Shadow IT helps to make businesses more competitive and employers more productive.
  • Even though IT is not responsible for the physical structure or managing the application, it is still responsible for ensuring security and compliance for the employees.
  • Popular shadow technologies include tablets, personal smartphones, and USB thumb drives and popular shadow applications include instant messaging services, Google Docs, and Skype.

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How would you explain your management style?
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Topic  Management Information System Please to create a chart base on the information below cross functional interactions chart for a recovery policy request The Policy Change Request process diagram should start with the client submitting a request for a change in coverage to the customer service department. The customer service representative will verify the client's information and send the request to the Finance department for approval. Once approved, the IT department will update the client's deduction amount in the system and notify the Marketing department to update the client's policy premium. The Finance department will also notify the client's employer of the updated deduction amount.

Chapter 2 Solutions

Principles of Information Systems, Loose-Leaf Version

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