
a.
Concept Introduction:
In the era of computer technologies and the internet, everything has come up online from studying to getting the material home but, there are pros and cons to all the things that happen and thus, it is observed that there are still some people who always find it difficult to do business with a new online business.
The reason for customer reluctance with the online business.
b.
Concept Introduction:
It’s becoming increasingly difficult to get people to trust your website to make purchases on it and the trust of the customers is the most important part for any organization to survive in long run. It can be built by providing them with various services.
The type of trust service report which will be useful for the P company.
c.
Concept Introduction:
It is necessary to meet up the customer’s demand and manage the business with proper planning. As the world is developing with lots of technologies and the internet, it is also important to make people aware of the presence of the business in the market.
Assurance related to the service provided to the company concerning the company’s website.

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Chapter 21 Solutions
EBK AUDITING & ASSURANCE SERVICES: A SY
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