EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
Question
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Chapter 2, Problem 6P

a)

Summary Introduction

To determine: The effect of organizational changes on the operations management strategy of the firm.

b)

Summary Introduction

To determine: The effect of organizational changes on the operations management strategy of the firm.

c)

Summary Introduction

To determine: The effect of organizational changes on the operations management strategy of the firm.

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The followings are the Strength and Threats from MS company who is a training school providing only on-site training manually at client premises and has no technology background: Strength (S): S1. Low Employees Turnover  S2. Versatile training platform with different sectors (Transport, Health, Hospitality & Tourism, education, ...) S3. Organization stability  S4. High experienced and qualified employees S5. On-site training at client premises S6. Positive feedbacks from clients. Threats (T): T1. Trends toward technology may threaten operations of MS T2. Increase in competitors in training and education sector.  T3. Changing rules and policies to adhere to the Quality Assurance Framework (QAF) can result in losses as the whole system has to be re-organized  T4. Loss of market shares since MS cannot listen to all demands of client. List the Strength Threat (ST) strategies from the TOWS Matrix by writing simple and specific phrase as from the example from the picture below. (Noting…
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