USPS is the largest postal service organization in the world which handles 41% of the mails all around the world. It has around 760,000 workers with 300,000 mail collection boxes, 38,000 post offices, and 75,000 mail processing equipment. The processing of first class mails is an automated process. The first class mail begins at an advanced facer cancellation system where the system itself cancels mails which do not carry the proper format. The rejected mails are processed manually. Next, the mails are processed through optical character readers which put the bar code on the mail. The local mails are processed separately. Automation and the use of zip codes are the reasons for improvement in productivity. The USPS focuses on productivity, which is an important factor for keeping low postal rates and rapid delivery service. During 1980, USPS encountered a slowdown in the volume of mails due to increased competition from private delivery services. With increased competition, USPS began to restructure the organization and change its strategy. USPS began to work closely with the customers and keep their costs low, improve productivity, and focus on the quality of the service. The reorganization helped the firm to overcome some of its potential challenges, cut down costs, and attract new businesses. To determine: The effect of increased use of e-mail on postal productivity.

Question

Want to see the full answer?

Answer 1

Question

Chapter 2, Problem 6OTQ

Summary Introduction

Introduction:

USPS is the largest postal service organization in the world which handles 41% of the mails all around the world. It has around 760,000 workers with 300,000 mail collection boxes, 38,000 post offices, and 75,000 mail processing equipment.

The processing of first class mails is an automated process. The first class mail begins at an advanced facer cancellation system where the system itself cancels mails which do not carry the proper format. The rejected mails are processed manually. Next, the mails are processed through optical character readers which put the bar code on the mail. The local mails are processed separately.

Automation and the use of zip codes are the reasons for improvement in productivity. The USPS focuses on productivity, which is an important factor for keeping low postal rates and rapid delivery service. During 1980, USPS encountered a slowdown in the volume of mails due to increased competition from private delivery services.

With increased competition, USPS began to restructure the organization and change its strategy. USPS began to work closely with the customers and keep their costs low, improve productivity, and focus on the quality of the service. The reorganization helped the firm to overcome some of its potential challenges, cut down costs, and attract new businesses.

To determine: The effect of increased use of e-mail on postal productivity.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Many artists and art lovers embrace the idea of the “starving artist,” such as the early career artist who hasn’t yet sold much of her art or whose art hasn’t yet been “discovered,” the artist who sacrifices lifestyle, living in a cheap apartment in a poor neighborhood, scraping by with barely enough to eat, pouring every dollar at their disposal into his art, or the artist who makes do by working other jobs, such as a waiter or waitress, to pay the rent so he can work on his art in his free time. As an artist and businessperson, however, you’d rather not be a “starving artist.” Of course, it takes time to master your art, display your work, and build a following, but is it necessary if you’re successful as an artist to also be a bad businessperson. The challenge with your art, bronze sculptures, however, is what comes first, the chicken or the egg, in other words, success as an artist or financial success. With the cost of materials, foundry time to pour and shape your creations,…

Can you guys help me with this? Thank you! Here is the article's title by Murray Stassen about the current event: Clemens Trautmann promoted to President of Deutsche Grammophon and New Business Strategy This assignment requires the use of the concepts and theories learned to analyze a current event in the business world. It needs to be relevant to strategic management and has the quality of analysis of the situation from the article. From this situation, which of these concepts and theories could be applied to? * Five Generic Competitive Strategies: + Broad Low-Cost Strategy + Broad Differentiation Strategy + Focused Low-Cost Strategy + Focused Differentiation Strategy + Best-Cost Strategy * Ethical Universalism * Ethical Relativism * Corporate Social Responsibility

Identify the causes of the problem. -Start by Reviewing the Inputs box in the Organizing Framework to help you identify the causes of the problem in this case. First identify the person factors and then situation factors as inputs. -Then move to the Processes box in the Organizing Framework and review the potential causes among individual level, team level and organizational level factors. -For each cause explain why this is a cause of the problem. For each cause ask yourself “why” is this a cause to the problem we identified. Remember that asking why multiple times will help you find the root cause of the problem.