Modern Business Statistics with Microsoft Office Excel (with XLSTAT Education Edition Printed Access Card) (MindTap Course List)
Modern Business Statistics with Microsoft Office Excel (with XLSTAT Education Edition Printed Access Card) (MindTap Course List)
6th Edition
ISBN: 9781337115186
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: Cengage Learning
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Contingency Table
A contingency table can be defined as the visual representation of the relationship between two or more categorical variables that can be evaluated and registered. It is a categorical version of the scatterplot, which is used to investigate the linear re…
Binomial Distribution
Binomial is an algebraic expression of the sum or the difference of two terms. Before knowing about binomial distribution, we must know about the binomial theorem.
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Chapter 2, Problem 48SE

Complaints Reported to BBB. Consumer complaints are frequently reported to the Better Business Bureau (BBB). Some industries against whom the most complaints are reported to the BBB are banks; cable and satellite television companies; collection agencies; cellular phone providers; and new car dealerships (USA Today). The results for a sample of 200 complaints are contained in the file BBB.

  1. a. Show the frequency and percent frequency of complaints by industry.
  2. b. Construct a bar chart of the percent frequency distribution.
  3. c. Which industry had the highest number of complaints?
  4. d. Comment on the percentage frequency distribution for complaints.
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Chapter 2 Solutions

Modern Business Statistics with Microsoft Office Excel (with XLSTAT Education Edition Printed Access Card) (MindTap Course List)

Ch. 2.1 - Methods 1. The response to a question has three...Ch. 2.1 - 2. A partial relative frequency distribution is...Ch. 2.1 - A questionnaire provides 58 Yes, 42 No, and 20...Ch. 2.1 - For the 2010–2011 viewing season, the top five...Ch. 2.1 - In alphabetical order, the six most common last...Ch. 2.1 - Top Rated Television Show Networks. Nielsen Media...Ch. 2.1 - Airline Customer Satisfaction Survey. Many...Ch. 2.1 - Prob. 8ECh. 2.1 - Prob. 9ECh. 2.1 - VirtualTourist provides ratings for hotels...
Ch. 2.2 - 11. Consider the following data. Develop a...Ch. 2.2 - 12. Consider the following frequency...Ch. 2.2 - Construct a histogram for the data in exercise...Ch. 2.2 - Prob. 14ECh. 2.2 - Construct a stem-and-leaf display for the...Ch. 2.2 - Construct a stem-and-leaf display for the...Ch. 2.2 - Applications 17. A doctor’s office staff studied...Ch. 2.2 - NBA Total Player Ratings. CBSSports.com developed...Ch. 2.2 - Prob. 19ECh. 2.2 - CEO Time in Meetings. The London School of...Ch. 2.2 - Quantcast.com provides the number of people from...Ch. 2.2 - Top U.S. Franchises. Entrepreneur magazine ranks...Ch. 2.2 - Prob. 24ECh. 2.2 - Best Paying College Degrees. Each year America.EDU...Ch. 2.2 - Prob. 26ECh. 2.3 - The following data are for 30 observations...Ch. 2.3 - The following observations are for two...Ch. 2.3 - Daytona 500 Automobile Makes Average Speeds. The...Ch. 2.3 - Daytona 500 Average Speeds of Winners. The...Ch. 2.3 - 31. Recently, management at Oak Tree Golf Course...Ch. 2.3 - Household Income Levels. The following...Ch. 2.3 - 33. Each year Forbes ranks the world’s most...Ch. 2.3 - Prob. 34ECh. 2.3 - The U.S. Department of Energy's Fuel Economy...Ch. 2.4 - The following 20 observations are for two...Ch. 2.4 - Prob. 37ECh. 2.4 - The following crosstabulation summarizes the data...Ch. 2.4 - Driving Speed and Fuel Efficiency. A study on...Ch. 2.4 - The DATAfile Snow contains average annual snowfall...Ch. 2.4 - Hypertension and Heart Disease. People often wait...Ch. 2.4 - Smartphones are mobile phones with Internet,...Ch. 2.4 - Store Managers Time Study. The Northwest regional...Ch. 2 - SAT Scores. The SAT is a standardized test used by...Ch. 2 - Median Household Incomes. The file MedianHousehold...Ch. 2 - State Populations. Data showing the population by...Ch. 2 - Startup Company Funds. According to the Wall...Ch. 2 - Complaints Reported to BBB. Consumer complaints...Ch. 2 - Stock Price Volatility. The term “beta” refers to...Ch. 2 - Education Level and Household Income. The U.S....Ch. 2 - Prob. 51SECh. 2 - Best Places to Work. Fortune magazine publishes an...Ch. 2 - Prob. 53SECh. 2 - Prob. 54SECh. 2 - Prob. 55SECh. 2 - Prob. 56SECh. 2 - Google has changed its strategy with regard to...Ch. 2 - A zoo has categorized its visitors into three...Ch. 2 - Pelican Stores, a division of National Clothing,...Ch. 2 - Motion Picture Industry The motion picture...Ch. 2 - Cincinnati, Ohio, also known as the Queen City,...Ch. 2 - Jon Weideman, first shift foreman for Cut-Rate...
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