Essentials Of Statistics For Business & Economics
9th Edition
ISBN: 9780357045435
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: South-Western College Pub
expand_more
expand_more
format_list_bulleted
Concept explainers
Videos
Textbook Question
Chapter 2, Problem 48SE
Complaints Reported to BBB. Consumer complaints are frequently reported to the Better Business Bureau (BBB). Some industries against whom the most complaints are reported to the BBB are banks; cable and satellite television companies; collection agencies; cellular phone providers; and new car dealerships (USA Today). The results for a sample of 200 complaints are contained in the file BBB.
- a. Show the frequency and percent frequency of complaints by industry.
- b. Construct a bar chart of the percent frequency distribution.
- c. Which industry had the highest number of complaints?
- d. Comment on the percentage frequency distribution for complaints.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
WHAT IS THE CORRECT ANSWER AND WHY?
A common way for two people to settle a frivolous dispute is to play a game of rock-paper-scissors. In this game, each person simultaneously displays a hand signal to indicate a rock, a piece of paper, or a pair of scissors. Rock beats scissors, scissors beats paper, and paper beats rock. If both players select the same hand signal, the game results in a tie.
Two roommates, roommate A and roommate B, are expecting company and are arguing over who should have to wash the dishes before the company arrives. Roommate A suggests a game of rock-paper-scissors to settle the dispute.
Consider the game of rock-paper-scissors to be an experiment. In the long run, roommate A chooses rock 21% of the time, and roommate B chooses rock 61% of the time; roommate A selects paper 39% of the time, and roommate B selects paper 21% of the time; roommate A chooses scissors 40% of the time, and roommate B chooses scissors 18% of the time. (These choices are made randomly and independently of each…
A qualifying exam for a graduate school program has a math section and a verbal section. Students receive a score of 1, 2, or 3 on each section. Define X as a student’s score on the math section and Y as a student’s score on the verbal section. Test scores vary according to the following bivariate probability distribution.
y
1
2
3
1
0.22
0.33
0.05
x
2
0.00
0.08
0.20
3
0.07
0.05
0.00
μXX = , and μYY =
σXX = , and σYY =
The covariance of X and Y is . The coefficient of correlation is . The variables X and Y independent.
The expected value of X + Y is , and the variance of X + Y is .
To be accepted to a particular graduate school program, a student must have a combined score of 4 on the qualifying exam.
What is the probability that a randomly selected exam taker qualifies for the program?
0.45
0.47
0.46
0.33
Chebysheff’s Theorem states that the…
Chapter 2 Solutions
Essentials Of Statistics For Business & Economics
Ch. 2.1 - The response to a question has three alternatives:...Ch. 2.1 - A partial relative frequency distribution is...Ch. 2.1 - A questionnaire provides 58 Yes, 42 No, and 20...Ch. 2.1 - Most Visited Websites. In a recent report, the top...Ch. 2.1 - Most Popular Last Names. In alphabetical order,...Ch. 2.1 - Top Rated Television Show Networks. Nielsen Media...Ch. 2.1 - Airline Customer Satisfaction Survey. Many...Ch. 2.1 - Data for a sample of 55 members of the Baseball...Ch. 2.1 - Degrees Awarded Annually. Nearly 1.9 million...Ch. 2.1 - Online Hotel Ratings. TripAdvisor is one of many...
Ch. 2.2 - Consider the following data. a. Develop a...Ch. 2.2 - Consider the following frequency distribution....Ch. 2.2 - Construct a histogram for the data in exercise 12....Ch. 2.2 - Consider the following data. a. Construct a dot...Ch. 2.2 - Construct a stem-and-leaf display for the...Ch. 2.2 - Construct a stem-and-leaf display for the...Ch. 2.2 - A doctor’s office staff studied the waiting times...Ch. 2.2 - NBA Total Player Ratings. CBSSports.com developed...Ch. 2.2 - Busiest North American Airports. Based on the...Ch. 2.2 - CEO Time in Meetings. The London School of...Ch. 2.2 - Largest University Endowments. University...Ch. 2.2 - Top U.S. Franchises. Entrepreneur magazine ranks...Ch. 2.2 - Engineering School Graduate Salaries. The file...Ch. 2.2 - Best Paying College Degrees. Each year America.EDU...Ch. 2.2 - Marathon Runner Ages. The Flying Pig is a marathon...Ch. 2.3 - The following data are for 30 observations...Ch. 2.3 - The following observations are for two...Ch. 2.3 - Daytona 500 Automobile Makes Average Speeds. The...Ch. 2.3 - Daytona 500 Average Speeds of Winners. The...Ch. 2.3 - Recently, management at Oak Tree Golf Course...Ch. 2.3 - Household Income Levels. The following...Ch. 2.3 - Values of World’s Most Valuable Brands. Each year...Ch. 2.3 - Revenue of World’s Most Valuable Brands. Refer to...Ch. 2.3 - Car Fuel Efficiencies. The U.S. Department of...Ch. 2.4 - The following 20 observations are for two...Ch. 2.4 - Consider the following data on two categorical...Ch. 2.4 - The following crosstabulation summarizes the data...Ch. 2.4 - Driving Speed and Fuel Efficiency. A study on...Ch. 2.4 - Low Temperatures and Snowfall. The file Snow...Ch. 2.4 - Hypertension and Heart Disease. People often wait...Ch. 2.4 - Smartphone Ownership. Consider the following...Ch. 2.4 - Store Managers Time Study. The Northwest regional...Ch. 2 - SAT Scores. The SAT is a standardized test used by...Ch. 2 - Median Household Incomes. The file MedianHousehold...Ch. 2 - State Populations. Data showing the population by...Ch. 2 - Startup Company Funds. According to the Wall...Ch. 2 - Complaints Reported to BBB. Consumer complaints...Ch. 2 - Stock Price Volatility. The term beta refers to a...Ch. 2 - Education Level and Household Income. The U.S....Ch. 2 - Western University has only one womens softball...Ch. 2 - Best Places to Work. Fortune magazine publishes an...Ch. 2 - Prob. 53SECh. 2 - Colleges’ Year Founded and Percent Graduated....Ch. 2 - Colleges’ Year Founded and Cost. Refer to the data...Ch. 2 - Colleges’ Cost and Percent Graduated. Refer to the...Ch. 2 - Electric Vehicle Sales. Electric plug-in vehicle...Ch. 2 - Zoo Member Types and Attendance. A zoo has...Ch. 2 - Pelican Stores, a division of National Clothing,...Ch. 2 - The movie industry is a competitive business. More...Ch. 2 - Cincinnati, Ohio, also known as the Queen City,...Ch. 2 - Jon Weideman, first shift foreman for Cut-Rate...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, statistics and related others by exploring similar questions and additional content below.Similar questions
- what is the correct answer and why?arrow_forward(a) How many bit strings of length 10 both begin with a 1 and end with 2 zeroes? (b) How many permutations of the letters PQRSTUV contain PRS and QV?arrow_forward(d) A clothing store sells red, white, green, orange and pink charms for a specialty bracelet. How many ways can a customer purchase a bracelet with (i) 16 charms? (ii) 27 charms with at least 3 of each colour?arrow_forward
- (d) Draw the Venn diagram which represents the set (A U B) U (B NC).arrow_forwardThe ages of undergraduate students at two universities (one in the east and one in the west) are being compared. Researchers want to know if there is a difference in the mean age of students at the two universities. The population standard deviations are known. The following data shows the results of samples collected at each institution: School Location n sample mean population std. dev. West 33 26.78 6.29 East 35 23.16 7.52 What is the value of the test statistic for this problem? what is the p-value? what is the decision (reject or do not reject the null hypothesis?arrow_forwardA common way for two people to settle a frivolous dispute is to play a game of rock-paper-scissors. In this game, each person simultaneously displays a hand signal to indicate a rock, a piece of paper, or a pair of scissors. Rock beats scissors, scissors beats paper, and paper beats rock. If both players select the same hand signal, the game results in a tie. Two roommates, roommate A and roommate B, are expecting company and are arguing over who should have to wash the dishes before the company arrives. Roommate A suggests a game of rock-paper-scissors to settle the dispute. Consider the game of rock-paper-scissors to be an experiment. In the long run, roommate A chooses rock 24% of the time, and roommate B chooses rock 85% of the time; roommate A selects paper 12% of the time, and roommate B selects paper 14% of the time; roommate A chooses scissors 64% of the time, and roommate B chooses scissors 1% of the time. (These choices are made randomly and independently of each…arrow_forward
- Perform the following hypothesis test: HO: µ = 6 H1: µ 6 The sample mean is 5.6, sample standard deviation of 1.5 and a sample size of 42. Use a 5% significance level. Need to answer the following questions: what is the value of the test statistic? what is the p-value for this test (round to 3 decimal places)? what is the decision (reject the null hypothesis or do not reject the null hypothesis)?arrow_forwardPerform the following hypothesis test of a proportion: HO: p = 0.125 HA: p 0.125 The sample proportion is 0.2 based on a sample size of 95. Use a 10% significance level. need to solve the following questions: what is the value of the test statistic? what is the p-value? what is the decision (reject the null hypothesis or do not reject the null hypothesis)?arrow_forwardOOOOOOO00 Let's play Pick-A-Ball with replacement! There are 10 colored balls: 2 red, 4 white, and 4 blue. The balls have been placed into a small bucket, and the bucket has been shaken thoroughly. You will be asked to reach into the bucket, without looking, and select two balls. Since the bucket has been shaken thoroughly, you can assume that each individual ball is selected at random with equal likelihood of being chosen. Now, close your eyes! Reach into the bucket, and pick a ball. (Click the red Pick-A-Ball! icon to select your ball.) Pick-A-Ball! What is the probability of selecting the color of ball that you just selected? (Enter your answer in decimal format and round it to two decimal places.) Assume you have put your first ball back into the bucket. Now, reach in (again, no peeking!), and pick your second ball. (Click the red Pick-A-Ball! icon to select your second ball.) Pick-A-Ball! What is the probability of selecting the color of ball that you just selected? (Enter your…arrow_forward
- There are 10 colored balls: 2 red, 4 white, and 4 blue. The balls have been placed into a small bucket, and the bucket has been shaken thoroughly. You will be asked to reach into the bucket, without looking, and select two balls. Since the bucket has been shaken thoroughly, you can assume that each individual ball is selected at random with likelihood of being chosen. Now, close your eyes! Reach into the bucket, and pick a ball. (Click the red Pick-A-Ball! icon to select your ball.) Pick-A-Ball! What is the probability of selecting the color of ball that you just selected? (Enter your answer in decimal format and round it to two decimal places.) Assume you have put your first ball back into the bucket. Now, reach in (again, no peeking!), and pick your second ball. (Click the red Pick-A-Ball! icon to select your second ball.) Pick-A-Ball! What is the probability of selecting the color of ball that you just selected? (Enter your answer in decimal format and round it to…arrow_forwardConsider a population that consists of the 70 students enrolled in a statistics course at a large university. If the university registrar were to compile the grade point averages (GPAs) of all 70 students in the course and compute their average, the result would be a mean GPA of 2.98. Note that this average is unknown to anyone; to collect the GPA information would violate the confidentiality of the students’ academic records. Suppose that the professor who teaches the course wants to know the mean GPA of the students enrolled in her course. She selects a sample of students who are in attendance on the third day of class. The GPAs of the students in the sample are: 3.71 3.92 3.68 3.60 3.64 3.27 3.93 3.12 3.40 3.74 The instructor uses the sample average as an estimate of the mean GPA of her students. The absolute value of the error in the instructor’s estimate is: 0.62 0.52 0.86 0.80 The portion of this error that is due to errors in data…arrow_forwardThe potential of using solar panels constructed above national highways to generate energy was explored in a particular engineering journal. Two-layer solar panels (with 1 meter separating the panels) were constructed above sections of both east-west and north-south highways in a certain country. The amount of energy (kilowatt-hours) supplied to the country's grid by the solar panels above the two types of highways was determined each month. The data for several randomly selected months are provided in the accompanying table. The researchers concluded that the two-layer solar panel energy generation is more viable for the north-south oriented highways as compared to east-west oriented roadways. Compare the mean solar energy amounts generated for the two types of highways using a 97% confidence interval. Does the interval support the researchers' conclusion? Click the icon to view the data table. Find a 97% confidence interval for μd. Let μd =μ₁₂, where μ₁ is the mean solar energy…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Glencoe Algebra 1, Student Edition, 9780079039897...AlgebraISBN:9780079039897Author:CarterPublisher:McGraw Hill
Big Ideas Math A Bridge To Success Algebra 1: Stu...AlgebraISBN:9781680331141Author:HOUGHTON MIFFLIN HARCOURTPublisher:Houghton Mifflin Harcourt
Holt Mcdougal Larson Pre-algebra: Student Edition...AlgebraISBN:9780547587776Author:HOLT MCDOUGALPublisher:HOLT MCDOUGAL
Glencoe Algebra 1, Student Edition, 9780079039897...
Algebra
ISBN:9780079039897
Author:Carter
Publisher:McGraw Hill
Big Ideas Math A Bridge To Success Algebra 1: Stu...
Algebra
ISBN:9781680331141
Author:HOUGHTON MIFFLIN HARCOURT
Publisher:Houghton Mifflin Harcourt
Holt Mcdougal Larson Pre-algebra: Student Edition...
Algebra
ISBN:9780547587776
Author:HOLT MCDOUGAL
Publisher:HOLT MCDOUGAL
Mod-01 Lec-01 Discrete probability distributions (Part 1); Author: nptelhrd;https://www.youtube.com/watch?v=6x1pL9Yov1k;License: Standard YouTube License, CC-BY
Discrete Probability Distributions; Author: Learn Something;https://www.youtube.com/watch?v=m9U4UelWLFs;License: Standard YouTube License, CC-BY
Probability Distribution Functions (PMF, PDF, CDF); Author: zedstatistics;https://www.youtube.com/watch?v=YXLVjCKVP7U;License: Standard YouTube License, CC-BY
Discrete Distributions: Binomial, Poisson and Hypergeometric | Statistics for Data Science; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=lHhyy4JMigg;License: Standard Youtube License