OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260961393
Author: Stevenson
Publisher: MCG
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Chapter 2, Problem 3.2CQ

After a recent storm, a customer called in a panic, saying she had planned a garden party for the upcoming weekend and her garden was in a shambles. The owner decided to send a crew of four workers, even though a two-worker crew would have a higher productivity. Explain the rationale for this decision.

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