Chapter 2, Problem 2.8.12C

After a very serious motor vehicle crash Mr. Singh arrives to the emergency department with severe facial injuries and is cannot communicate. Upon admission there is no one with the patient. One hour after his arrival to the hospital, a woman calls in distress, and after providing a description that matches Mr. Singh identification asks if her husband is at the emergency department. You believe she is Mr. Singh's wife. Which is the most correct statement. O O O O You cannot provide any information to this woman Mrs. Singh must provide some form of documentation to prove that she is Mr. Singh's wife You can tell Mrs. Singh that her husband is in the emergency department because the law permits you to share if a person is a patient in a facility, their location and general status You may only provide this information if it is a life or death situation

Describe a difficult situation you had to deal with a patient at the front desk. How did you specifically handle the situation?

A 76-year-old female client visits the clinic and tells the nurse about not feeling well for the last 2 weeks. The nurse observes that the client’s speech is slow; she has an unkempt appearance and maintains poor eye contact with the nurse. The nurse asks her to clarify what she means by not feeling well. The client states “I feel like I am losing my mind. Since my husband died a year ago, I can’t seem to remember anything. I lose my keys and wallet all the time. The other day, I even forgot how to get home from the supermarket. My neighbor saw me walking around aimlessly and came over to me. I was a block from home. I am getting worried that something may be wrong.” The nurse questions her further regarding her daily activities and learns that she lives alone and hardly goes out. Her son and daughter live out of state, and she doesn’t see them often, although they talk on the phone every week. The client’s medical and surgical history is negative for medical conditions or surgeries.…