Case Studies in Health Information Management
3rd Edition
ISBN: 9781305955332
Author: Patricia Schnering, Nanette B. Sayles, Charlotte McCuen
Publisher: Cengage Learning
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Irum works in a busy medical office. A colleague, Molly, makes life miserable for her and the other staff members. She is uncommunicative, abrasive, and abrupt. She works in isolation, doesn’t pass messages, and refuses to work collaboratively. Information often is not passed on, appointments are mixed up, reports are not read or passed on to the doctor, and patients blame everyone in the office.
What steps could you take to deal with this issue?
Blood specimens from two different patients in the emergency department were sent to the laboratory, and the results were reported. Later, the technician realizes that the specimen tubes were mislabeled upon arrival in the lab. The technician notifes the trauma physician who co risk management report.
Where has a potential malpractice error occurred?
The materials supply department
The physician's office
The emergency department
The laboratory
Which option refers to data that can be observed by one person and verified by another person observing the same patient?
symptomatic data
symptomatic data
objective data
objective data
subjective data
subjective data
covert data
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