Concept explainers
Introduction:
USPS is the largest postal service organization in the world which handles 41% of the mails all around the world. It has around 760,000 workers with 300,000 mail collection boxes, 38,000 post offices, and 75,000 mail processing equipment.
The processing of first class mails is an automated process. The first class mail begins at an advanced facer cancellation system where the system itself cancels mails which do not carry the proper format. The rejected mails are processed manually. Next, the mails are processed through optical character readers which put the bar code on the mail. The local mails are processed separately.
Automation and the use of zip codes are the reasons for improvement in productivity. The USPS focuses on productivity, which is an important factor for keeping low postal rates and rapid delivery service. During 1980, USPS encountered a slowdown in the volume of mails due to increased competition from private delivery services.
With increased competition, USPS began to restructure the organization and change its strategy. USPS began to work closely with the customers and keep their costs low, improve productivity, and focus on the quality of the service. The reorganization helped the firm to overcome some of its potential challenges, cut down costs, and attract new businesses.
To determine: The importance for USPS to have a high volume of mail to process.

Want to see the full answer?
Check out a sample textbook solution
Chapter 2 Solutions
OPER.MGMT W/CONNECT
- understand 4 Classwork LSC Drag the name of the figure of speech to its example. 12 February 2025 personification Onomatopoeia Simile Metaphor Hyperbole Onomatopoeia metaphor 1. He tried to help but his legs were wax. Metaphor 2. The man flights like a lion on the soccer field. Simile 3. The books fell on the table with a loud thump. Onomatopoeia 4. Rita heard the last piece of pie calling her name. Personification 5. The rustling leaves kept me away. Personification 6. Kisses are the flowers of affection. 7. He's running faster than the windarrow_forwardAnswer the question in the attached photo and draw the network that interprets the dataarrow_forwardnot use ai pleasearrow_forward
- oimmnjjjharrow_forwardSummarize the ethical dilemma encountered in Walmart Inc. Which of Kohlberg's stages of moral development is represented? Is there other theories of moral development that better describes the example? Postulate the (hypothetical or real) best- and worst-case outcomes of this dilemma. Is it agreeable with the selection of Kohlberg's stages of moral development for their examples? Is there another theory of moral development that would better describe their examples?arrow_forwardFour-drive theory recommends that companies must keep fulfillment of the four drives in balance. What is this “balance” and why is it important? Can you Give an example (real or hypothetical) of how a company maintains balanced drive fulfillment. Also describe a company that does not provide this balance, including the consequences of this imbalance on employees’ attitudes and behavior. Thank youarrow_forward
- what criteria would you utilize to determine if someone's pay is “fair” or “egregious?” Additionally, what should be the mechanism or process to determine how much greater an organizational executive should be paid versus line-level employees?arrow_forwardDefine the concept of a compensation philosophy, including the components that should be addressed in a compensation philosophy. Assess why a compensation philosophy is so foreign to most organizations and how you can best encourage an organization to create its own compensation philosophy that is beneficial to attracting the best talent.arrow_forward1) View the videos Taco Bell test-drives Live Mas restaurant concept in South Bay (0.32 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=04wRc5Wg8GU , and First-ever Taco Bell Live Mas Café serving exclusive drinks in Chula Vista (1.56 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=fq6jDxJk1LM , and answer the following questions: a) What is driving Taco Bell to try a beverage-focused format? b) What type of a process strategy does their beverage-focused format represent? c) What operational issues do you think Taco Bell would face from their beverage-focused format? d) What do you think are the main advantages and disadvantages of kiosk ordering? Note: As a rough guideline, please try to keep the written submission to one or two paragraphs for each of the questions. 2) Taipei Pharmaceuticals is planning to open a new manufacturing facility as part of its expansion plans. The firm has narrowed down the search to locate its new manufacturing facility…arrow_forward
- 1) View the videos Taco Bell test-drives Live Mas restaurant concept in South Bay (0.32 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=04wRc5Wg8GU , and First-ever Taco Bell Live Mas Café serving exclusive drinks in Chula Vista (1.56 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=fq6jDxJk1LM , and answer the following questions: a) What is driving Taco Bell to try a beverage-focused format? b) What type of a process strategy does their beverage-focused format represent? c) What operational issues do you think Taco Bell would face from their beverage-focused format? d) What do you think are the main advantages and disadvantages of kiosk ordering? Note: As a rough guideline, please try to keep the written submission to one or two paragraphs for each of the questions. 2) Taipei Pharmaceuticals is planning to open a new manufacturing facility as part of its expansion plans. The firm has narrowed down the search to locate its new manufacturing facility…arrow_forwardThe Clothing Shack is an online retailer of men's, women's, and children's clothing. The company has been in business for four years and makes a modest profit from its online sales. However, in an effort to compete successfully against online retailing heavyweights, the Clothing Shack's marketing director, Makaya O'Neil, has determined that the Clothing Shack's marketing information systems need improvement. Ms. O'Neil feels that the Clothing Shack should begin sending out catalogs to its customers, keep better track of its customer's buying habits, perform target marketing, and provide a more personalized shopping experience for its customers. Several months ago, Ms. O'Neil submitted a systems service request (SSR) to the Clothing Shack's steering committee. The committee unanimously approved this project. You were assigned to the project at that time and have since helped your project team successfully complete the project initiation and planning phase. Your team is now ready to move…arrow_forwardb-1. Activity ES EF LS LF Slack 1 2 3 4 5 6 7 8 9 b-2. Identify the critical activities, and determine the duration of the project. The critical activities are .arrow_forward
- Foundations of Business (MindTap Course List)MarketingISBN:9781337386920Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage Learning
- Foundations of Business - Standalone book (MindTa...MarketingISBN:9781285193946Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage LearningPurchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningManagement, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub



