
Concept explainers
To determine:
How to deal with a workplace dilemma where a “quiet time” is established in which all the employees are expected to focus on work without being distracted while a lot of people tend to disobey this because personal reasons such as the needs of their family and friend to reach them.
Introduction:
Business etiquette is a set of agreed-upon manners/behavioral patterns by the employers of an organization to be followed in a profession. Those who behave contrary to these are considered as offensive.
Technology has the capability to distract a workforce from a good performance if used inefficiently. Hence, by minimizing the factors that distract employees, it’s possible to get the best out of their expertise. However, it is necessary to consider the employee’s personal life as well and it is not ill-affected due to work enforcement.

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Chapter 2 Solutions
Excellence in Business Communication (11th Edition)
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