Essentials of Business Communication
10th Edition
ISBN: 9781305990678
Author: Mary Ellen Guffey; Dana Loewy
Publisher: Cengage Limited
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Chapter 2, Problem 15CT
Summary Introduction
To Determine:
What does people language mean and to determine whether language can change perceptions?
Introduction:
Communication is a vital aspect in today's dynamic digitalized world. Effective writing is considered to be a stepping stone for job opportunities, and poor writing can derail a career. It is highly significant to improve the tone and clarity of a message by using positive and courteous expressions, bias-free language, precise terms and plain words. The main goal of communication is to ensure the receiver or recipient understands the message clearly and effectively to act upon or provide an effective feedback.
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