EBK EXCELLENCE IN BUSINESS COMMUNICATIO
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
11th Edition
ISBN: 9780100665934
Author: BOVEE
Publisher: YUZU
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Chapter 2, Problem 14LOC
Summary Introduction

To determine:

How can nonverbal communication be more influential than spoken language?

Introduction:

Nonverbal communication Communication that does not include a spoken language but rather is done using other methods such as hand gestures, facial expressions, posture, eye contact, etc.

Verbal communication involves an action where one thinks and communicates. This gives the time to filter what the sender wants the receiver to identify. However, nonverbal communication often occurs without the conscience of both the parties.

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