Organizational Behavior
18th Edition
ISBN: 9780134729756
Author: Stephen P. Robbins; Timothy A. Judge
Publisher: Pearson Education (US)
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Chapter 2, Problem 11CR
Summary Introduction
To determine:
The group’s acceptance of individual differences can be affected by the surface level diversity and deep level diversity as follows.
Introduction:
Surface level diversity: Differences that can be easily noticed among the individuals. These can be characteristics such as age, gender, race, ethnicity, etc. which can affect the individuals to create a stereotype even with the first impression. However, these don’t necessarily portray the thoughts or feelings of the observed individuals.
Deep level diversity: These differences refer to more personal characteristics such as beliefs, values, attitude, personality, etc. These unlike the surface level, can only be determined when the group individuals get to know each other.
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